Users

Find information related to reporting users.

Report Reason ( In Our Server )

Here are some situations that would require you to report a user to us:

• User is harassing you/another member of the community.

• User is not following TOS and/or server rules.

• User is copying parts of our service(s).

• Defamation of character towards another staff member.

• User is trying to start drama.

• Anything you think that should be reported to us.

Reporting Reason ( Outside Our Server )

Here are some situations that would require you to report a user to us:

• User is participating in minor/major server raids.

• User is copying parts of our service(s).

• Defamation of character towards another staff member.

• User is breaking our Terms of Service.

• Wrongful use of our service(s).

• Anything you think that should be reported to us.

How To Report

Here are two ways you can report a user to our team:

• Through Our Discord Server

If you're trying to report a user through our Discord support server, here is how you can properly do so.

Once you join the server, please head over to our #helpdesk channel and open a "Report" ticket. This will create a private ticket between you and our staff team. Once arriving in the newly created ticket channel, please read the message sent by VerCord Helper and follow the steps.

• Through Our Contact Email

If you're trying to report a user through our contact email, here is how you can properly do so.

Please contact our email ( [e-mail] ) and provide us with the following information:

— Your username & ID — Username & ID of the user — Why you're reporting them — Proof of what they did

After doing so, please wait until you receive an email response. We don't have an exact time it will take for us to respond but we estimate around 12-24 hours. We ask that you not spam our email.

• Through VerCord's Report Command

We offer a custom report command that allows users to report users straight from Discord. All that is required is your Discord ID, the user's Discord ID you're trying to report, and a reason for the report. The report will then get sent directly to our support server where staff will be directed to investigate all reports. While this happens, you'll receive direct DMs from VerCord regarding where your report has gone and what is happen ensuring you're up to date.

If you're trying to report a bot instead of a user, please head over here Bots